I am pleased to announce that US shipping has now been reinstated. Tariffs are included in the shipping price paid by the customer.

Packaging and Shipping

Shipping to the United Kingdom

I send everything by Royal Mail Tracked 48 as standard.  If you would like to upgrade to 1st Class or any other service, please do not hesitate to contact me.

Shipping to Northern Ireland

Unfortunately due to changes in the law for businesses shipping to Northern Ireland/Europe in December 2024, I am no longer able to ship to Northern Ireland.  If you are interested in this change the Federation of Small Business explains it here...

https://www.fsb.org.uk/resources-page/get-ready-for-the-eu-general-product-safety-regulation.html

Shipping to Europe

Unfortunately due to Brexit I am no longer able to ship to Europe (including Northern Ireland and Ireland).  I cannot apologise enough about this, I did not vote for Brexit.

Shipping to the United States

In August 2025 the Trump Administration removed the U.S. de minimis of $800.  Before this was removed, all orders under that value could be sent from the U.K. to the U.S. without any tariff or customs charges.  As this has now been removed, ALL orders to the U.S. are now subject to a 10% tariff charge. The 10% tariff is calculated on the total value of the products being ordered, excluding shipping.

I use UK Royal Mail tracked service to ship orders to the United States.

In order for the tariff to be charged I have had to include it in my U.S. shipping fee.  Additionally Royal Mail are charging a further 50p admin fee for each order (not each item).  Therefore the tariff charge is paid by you, the United States customer (not by me as Trump would have you believe).

Royal Mail then pays the 10% tariff charge directly to the US government on your behalf.

This means that while the tariff cost is covered at checkout, it is not absorbed by me as the seller — it is your responsibility as the customer to pay this tariff if you are ordering from outside the United States.

Please note in order to ship to the U.S. all customers must include a telephone number, without this I cannot ship your parcel.

Shipping to Canada

Parcels to Canada are sent using a tracked service via Royal Mail. All duties, taxes, or customs fees are the responsibility of the buyer and must be paid by you when your parcel arrives, if applicable.

Packaging/Recycling

I try to use as much recycled packaging as possible, I have even been known to reuse sellotape in the past!  My priority is to get your purchases to you safely and therefore I will use what I have available to ensure that.  However I always ensure your item is wrapped in tissue paper, string and a little clay button or embellishment making it gift ready.

Sustainable Packaging, Responsible Choices

I am dedicated to lessening my environmental impact through thoughtful packaging choices. The packaging I use is crafted from recycled materials and/or is easily recyclable, supporting a circular economy. Embracing biodegradable options, it breaks down naturally, promoting a cleaner planet. Additionally, I extend my commitment by reusing packaging materials that have been delivered or given to me, further contributing to sustainability. 

Breakages/Damages

As mentioned I do everything I can to ensure your parcel arrives in perfect condition.  In the rare event of something arriving damage please contact me and if possible send a photo of the damaged piece AND the packaging.  This will help any claim I can make with Royal Mail.

Returns

If you have a change of mind you are entitled to return the goods to me in the same condition you received them.  I would ask you to take care when re-packaging and ensure you get proof of postage.  I will refund the cost of product excluding postage providing it arrives back in perfect condition.  Any breakages due to insufficient packaging or poor wrapping will be your responsibility.